Someone once showed me a video of a woman going completely out of her mind at a drive through restaurant because she had to wait three minutes for her cookies. Obscenities and insults flew out of her mouth and, a few times, she leaned out of the car window to pound on the drive through window. Over cookies. That only took three whole minutes to bake.
The manager of the restaurant, in a tremendous show of patience, calmly spoke to the customer to the tune of, I understand you are upset, but I cannot make the cookies bake any faster and cussing at me won’t get the cookies baked, either.
The character quality of patience allows us to endure difficult or frustrating circumstances without complaining, losing our tempers, or resorting to other destructive measures. One look around society today and we see a trend in the loss of patience…
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